Introduction

Think Big Solutions (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. As a global provider of premium IT consulting, digital transformation, cloud services, software engineering, cybersecurity, data analytics, artificial intelligence, and technology advisory services, we recognize the importance of responsible data handling and compliance with applicable privacy laws worldwide.

This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you visit our website, interact with our services, communicate with us, attend our events, or otherwise engage with our business.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to:

* Visitors to our website.

* Prospective and current clients.

* Business partners and vendors.

* Event attendees.

* Job applicants and candidates.

* Individuals who communicate with us through online or offline channels.

* Users of our digital platforms, portals, and related services.

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website.

Information We Collect

We may collect the following categories of personal information.

A. Information You Provide Directly

When you interact with us, you may voluntarily provide:

Contact Information

* Full name

* Job title

* Company name

* Email address

* Phone number

* Business address

Business Information

* Industry information

* Project requirements

* Service inquiries

* Procurement details

* Contractual information

Communication Information

* Messages submitted through contact forms

* Customer support requests

* Feedback and survey responses

* Event registrations

Recruitment Information

If you apply for employment opportunities, we may collect:

* Resume/CV

* Employment history

* Educational qualifications

* Professional certifications

* References

* Interview notes

* Background verification information where permitted by law

B. Information Collected Automatically

When you visit our website, we may automatically collect:

Device Information

* Device type

* Operating system

* Browser type

* Device identifiers

Usage Information

* Pages visited

* Navigation patterns

* Referral sources

* Session duration

* Clickstream data

Technical Information

* IP address

* Geographic location (approximate)

* Date and time of access

* Error logs

* Performance metrics

C. Cookies and Similar Technologies

We use cookies, web beacons, pixels, analytics tools, and similar technologies to:

* Improve website functionality

* Analyze website performance

* Understand visitor behavior

* Enhance user experience

* Maintain security

* Support marketing and communications activities

Users may manage cookie preferences through browser settings or applicable cookie consent tools.

How We Use Personal Information

We may use personal information for the following purposes:

Service Delivery

* Providing consulting and technology services

* Managing client relationships

* Delivering requested information

* Supporting project execution

Business Operations

* Contract management

* Financial administration

* Vendor management

* Compliance activities

Communications

* Responding to inquiries

* Providing customer support

* Sending service-related updates

* Managing event participation

Marketing and Business Development

Where permitted by law, we may use information to:

* Send newsletters

* Share industry insights

* Promote services and events

* Conduct market research

Recipients may opt out of marketing communications at any time.

Recruitment

* Evaluating applications

* Conducting interviews

* Assessing qualifications

* Managing hiring processes

Security and Compliance

* Detecting fraud

* Protecting systems and networks

* Investigating incidents

* Enforcing legal rights

* Meeting regulatory obligations

 Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

* Performance of a contract

* Compliance with legal obligations

* Legitimate business interests

* Protection of vital interests

* Consent

* Other lawful grounds recognized under applicable privacy laws

Sharing and Disclosure of Information

We do not sell personal information.

We may share personal information with:

Service Providers

Third-party providers that support:

* Cloud hosting

* IT infrastructure

* Analytics

* Customer relationship management

* Marketing automation

* Security monitoring

* Professional services

Such providers are contractually required to protect personal information.

Business Partners

Where necessary to deliver requested services or execute joint business initiatives.

Professional Advisors

Including:

* Legal counsel

* Auditors

* Accountants

* Consultants

Regulatory Authorities

Where required by law, regulation, court order, or governmental request.

Corporate Transactions

In connection with:

* Mergers

* Acquisitions

* Reorganizations

* Asset sales

* Financing transactions

International Data Transfers

As a global organization, we may transfer personal information across international borders, including to countries where privacy laws may differ from those in your jurisdiction.

When transferring personal information internationally, we implement appropriate safeguards, including:

* Contractual protections

* Data transfer agreements

* Regulatory-approved mechanisms

* Security controls designed to protect personal information

Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information from:

* Unauthorized access

* Accidental loss

* Misuse

* Disclosure

* Alteration

* Destruction

Examples of security measures may include:

* Encryption

* Access controls

* Network monitoring

* Security assessments

* Employee training

* Incident response procedures

Despite our efforts, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

* Fulfill the purposes described in this Privacy Policy

* Meet contractual obligations

* Comply with legal requirements

* Resolve disputes

* Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Artificial Intelligence and Automated Technologies

The Company may utilize artificial intelligence, machine learning, automation, and advanced analytics technologies to support operational efficiency, service delivery, cybersecurity, and innovation initiatives.

Where AI-assisted processes are used:

* Appropriate governance measures are implemented.

* Human oversight may be applied where necessary.

* Security and privacy considerations are incorporated into system design.

* Applicable legal and regulatory requirements are observed.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Right to Access

Request access to personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of personal information under applicable legal conditions.

Right to Restrict Processing

Request limitation of certain processing activities.

Right to Data Portability

Request transfer of information in a structured format where applicable.

Right to Object

Object to certain forms of processing, including direct marketing.

Right to Withdraw Consent

Withdraw consent where processing is based on consent.

Right to Lodge a Complaint

Submit complaints to applicable data protection authorities.

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are intended for business and professional audiences.

We do not knowingly collect personal information from children under the age of 16 or the minimum age required by applicable law.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party platforms.

Users are encouraged to review the privacy policies of those third parties before providing personal information.

Regional Privacy Disclosures

We are committed to complying with applicable privacy regulations in jurisdictions where we operate, including where applicable:

* General Data Protection Regulation (GDPR)

* UK GDPR

* California Consumer Privacy Act (CCPA/CPRA)

* Brazil’s LGPD

* Singapore PDPA

* India’s Digital Personal Data Protection Act (DPDP Act)

* Other applicable privacy and data protection laws

Additional jurisdiction-specific disclosures may be provided where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

* Changes in legal requirements

* Business operations

* Technology practices

* Security measures

Updated versions will be posted on this website.

Continued use of our website after changes become effective constitutes acknowledgment of the updated Privacy Policy.

Contact Us

For questions, concerns, privacy requests, or complaints regarding this Privacy Policy or our data handling practices, please contact:

Think Big Solutions Inc

Email: info@tbs-team.com

Website: https://tbs-team.com/

For privacy-related requests, please include sufficient information to allow us to verify your identity and process your request.

Your trust is important to us. We are committed to maintaining responsible data practices, protecting personal information, and upholding the highest standards of privacy, security, and transparency across our global operations.